How do I find my course?
You can always gain access to your course by heading over to your dashboard. Make sure you sign in and you’ll find all your courses listed there.
Will the live conference calls be recorded?
Yes, all course live events will be recorded. You may download audio files to your local device or stream them online at your convenience. More information can be found on the Calls page from within the classroom.
Will I have access to the course after it has ended?
Yes, all our programs come with an extended access period from between five weeks to one full year following the course completion date. This ensures you have adequate time to review all content, take notes, engage with your classmates, and download handouts and audio files that you may have missed. Please check the specific details listed for your course.
Can I earn Continuing Education Units?
When a course offers Continuing Education Credits it will be noted within the program overview or from the resources page found inside the course itself.
I’m no longer receiving the weekly emails.
Please first check your spam folder to ensure it’s not getting automatically filtered out. If that doesn’t solve your email issues, you can always review previous emails from the announcement tab found on the resources page from within the classroom. You can submit a help desk ticket to the right and let us know which email you’re having trouble with, or if you’d like to try a different email address, we can assist you in resolving your situation.
Who can read the messages posted in the forum?
Know that we take privacy very seriously in all of our online courses. The classroom and forum are private and only students and essential staff are granted access.
Please note that while the classroom and forums are private from the public, all content posted within the forum can be viewed by your fellow students on this journey with you.
Should you find yourself writing reflections that you would prefer to keep completely private, we recommend that you keep those postings in either your private journal or your digital notebook, so that they can be easily found at a later date. The forum is a place for those reflections you feel comfortable sharing with your group.
How can I add the course calendar to my phone?
You can subscribe to the entire course calendar via any smart phone, tablet device or desktop calendar application. Simply click the “Subscribe” button found on the Calendar page within the classroom.
Still can’t find what you’re looking for? Please submit a ticket using the help form.
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